Shipping Policy

1. Order Preparation

Every order from Flowers from my Meadow is prepared with care.

Orders are generally processed within 3–7 business days after payment confirmation. Business days exclude weekends and South African public holidays.

Once your order has been dispatched, you will receive a confirmation email containing your tracking information.

2. South African Delivery

We offer nationwide delivery throughout South Africa.

• Standard delivery: R150 for orders below R600.

• Complimentary delivery: Orders of R600 or more.

Delivery generally takes 3–7 business days after dispatch, depending on your location. Deliveries to outlying areas may take longer.

Certain high-risk or restricted-access areas may attract additional courier charges. If your address is affected, we will contact you with the details before dispatch.

3. International Shipping — Coming Soon

We are thoughtfully preparing to bring Flowers from my Meadow to customers beyond South Africa.

At present, international shipping is not available. Online orders can currently be delivered within South Africa only.

We are finalising eligible products, destinations, courier arrangements, delivery charges and customs requirements.

Once international shipping launches, we will update this policy with confirmed destinations, rates and estimated delivery times.

Thank you for your patience as we prepare this next chapter of our meadow.

4. Tracking Your Parcel

Once dispatched, your order confirmation will include tracking information.

Please allow up to 24 hours for courier tracking systems to update.

5. Delivery Addresses

Please ensure that your delivery address, postal code, email address and telephone number are complete and accurate.

A physical street address is required for courier deliveries rather than a PO Box.

If you need to update your delivery information, contact us before dispatch. We will do our best to assist, although changes cannot be guaranteed once a parcel has been collected.

6. Undeliverable or Returned Parcels

If a parcel is returned because it was incorrectly addressed, unclaimed, refused or undeliverable, we will contact you to discuss the available options.

Additional shipping or redelivery charges may apply. Original delivery charges are generally non-refundable once dispatched, subject to applicable consumer rights.

7. Returns & Exchanges

For information about returns, damaged products, refunds and eligibility, please refer to our Returns & Refunds Policy.

8. Contact Our Meadow

If you have any questions about delivery, we're happy to assist.

Email: info@flowersfrommymeadow.co.za

From our meadow to your doorstep, with care.